Answers to common questions about the Coinsnap Wallet and Point of Sale. Learn how to accept Bitcoin payments in your store using a smartphone or tablet.
Coinsnap Wallet is a self-custodial Bitcoin wallet with an integrated Point of Sale.
Coinsnap Wallet is a self-custodial Bitcoin wallet with an integrated Point of Sale designed for small stationary merchants who want to accept Bitcoin payments in physical stores.
It is designed primarily for small stationary merchants, but it can also be used by Coinsnap online merchants to receive payouts and anyone who wants a simple Bitcoin wallet.
The app allows merchants to accept Bitcoin payments quickly and easily using a smartphone or tablet.
Coinsnap Wallet is a Bitcoin wallet and Point of Sale application. It allows users to send and receive Bitcoin, accept Bitcoin payments in physical stores, manage multiple wallets, and track payments and sales statistics.
The app is designed for stationary merchants who want to accept Bitcoin in their store, Coinsnap merchants who receive payments from online stores, and anyone who wants a simple Bitcoin wallet.
No. The Coinsnap Point of Sale works on any smartphone or tablet. No additional hardware is required.
Yes. Customers can pay with almost any wallet that supports Lightning payments, Bitcoin on-chain transactions, or Spark payments. They do not need the Coinsnap Wallet.
Yes. The wallet owner controls the funds and Coinsnap does not have access to private keys.
Yes. You can create multiple wallets within the app, such as personal, business, or event wallets. This lets you separate personal funds from business revenue.
The wallet supports Lightning Network, Spark Network, and Bitcoin on-chain transactions.
A Lightning Address is a simple way to receive Bitcoin payments, similar to an email address. Example: name@coinsnap.app.
If you accidentally assigned your Personal and Business Lightning Addresses the wrong way around, you can correct them by following these steps.
Step 1: Reset the wallet and import it again
Step 2: Free up the current Lightning Address names
To make the original Lightning Address names available again, you first need to rename the currently assigned addresses.
Example:
personal to personal1business to business1This releases the original names personal and business, allowing them to be used again.
Step 3: Import the wallet again
Step 4: Assign the Lightning Addresses correctly
You can now use the original Lightning Address names again and assign them to the correct wallets.
Example:
Personal Wallet
business1 back to personalBusiness Wallet
personal1 back to business(or assign the names according to your preferred setup)
Because the original names were released in Step 2, they are now available for reassignment.
Important: Your Bitcoin funds are not affected by this process. As long as you have your recovery seed, you can safely restore your wallet and reconfigure your Lightning Addresses.
Enter the amount, show the QR code, and the customer scans and pays. The payment is confirmed instantly.
Yes. Employees can use the app on their own device to accept payments, and the payment amount is credited to the merchant wallet.
Customers can add a tip when paying. The payment amount goes to the merchant wallet while the tip is credited directly to the employee wallet.
Yes. Merchants can create a product catalog with predefined prices and select products during checkout.
Yes. Merchants can enable Bitcoin discounts. For example, offer a 5% discount for customers paying with Bitcoin.
Yes. The Point of Sale can be used on multiple devices like cashier terminals, staff devices, or tablets for table service. All payments are recorded in the same merchant account.
Yes. Coinsnap allows merchants to manage multiple stores and terminals through the Coinsnap backend.
Yes. Merchants can view total Bitcoin revenue, number of payments, product sales, and exchange rates.
The Coinsnap Wallet does not charge a service fee, but network-related costs may apply. Receiving payments: Lightning - Free, Spark - Free, On-chain - ~99 sats claim fee. Sending payments: Lightning - ~0.25% + routing fee, On-chain - network fee, Spark - Free. Network fees depend on external network conditions.
Coinsnap charges a 1% service fee for payments processed through the Coinsnap infrastructure. External network-related costs may apply depending on the payment method used by the customer.
Coinsnap uses a prepaid balance system. The service fee and any external network costs are automatically deducted from this balance, which can be topped up using Bitcoin.
Your funds remain safe as long as you have access to your wallet backup. You can restore your wallet on another device.
No. Coinsnap provides the software infrastructure for accepting Bitcoin payments, but the wallet owner controls their own funds.
No. The Coinsnap Wallet manages the technical infrastructure automatically.
Lightning payments are typically confirmed within a few seconds, making them suitable for retail payments.
Download the Coinsnap Wallet and turn your phone into a Bitcoin Point of Sale.